At Fantastic Demos, we are dedicated to providing high-quality products. However, we understand that our demos may not always meet every user’s needs. To request a refund, please contact us. The following conditions apply to refund requests:
1. Refund Eligibility
Purchase Date: Refund requests must be made within 7 days of purchase.
Product Description Discrepancy: If the demo does not match its description, you are eligible for a refund.
Usability Issues: If the demo is unusable due to unresolved issues, you are eligible for a refund.
Installation Issues: If you encounter difficulties installing the demo or using its basic functions, we will consider your refund request.
Support Contact: You must have contacted our support team to attempt to resolve the issue or to explain why the demo does not work for you.
Deactivation Requirement: If a refund is granted, you agree to deactivate and uninstall the demo from your site.
Discretionary Refunds: Refunds are granted at our sole discretion.
Subscription Renewals: For yearly subscriptions, refund requests must be made before the renewal date.
2. Refund Ineligibility
Change of Mind: Refunds are not available if you change your mind or no longer want the demo.
Expectation Mismatch: Refunds are not available if the demo does not meet your personal expectations.
Purchase Errors: Refunds are not available for mistaken purchases.
Lack of Expertise: Refunds are not available if you do not have the necessary skills to use the demos.
Insufficient Information: Refunds are not available if you do not provide enough information to support your refund claim.
Access Loss: Refunds are not available if you lose access to the demo because it was removed and you did not download and save it.
Automatic Renewals: Refunds for yearly subscriptions cannot be granted if requested after the renewal date or if the renewal payment has been processed automatically.
By purchasing a demo from our site, you agree to this refund policy. You also waive any rights to dispute this policy or take legal action against Fantastic Demos.
3. Contact Us
If you have any questions about our Refund Policy, please contact us at: